White’s Home Improvement’s, Inc., which was incorporated in 1993, is owned by Tom White who obtained his builders license in the state of Michigan in 1994 and is a Quality Expert and Master Shingle Applicator through Certainteed. Tom also holds a seat on the Professional Roofer Advisory Council.
The goal of our company is 100% customer satisfaction; If you’re not happy we’re not happy!!
Our means of ensuring customer satisfaction include:
- GREAT COMMUNICATIONS: Over the years we have realized that as the customer you often need and deserve to have questions answered. These questions may come up before you commit to a new roof or they may come up during the roofing process. We have a wealth of knowledge about the roofing industry / materials and if we cannot answer your question, we have the resources at our disposal to get the information you need. You can expect to see our management team at the start of your job, in the middle of completion and when the job is completed. This commitment to communication is one of the main differences between White’s Home Improvement and the competition.
- SUPERIOR CLEAN UP: We utilize our own equipment, including dump trucks and whenever possible we remove the debris from the roof directly into these trucks. In the event the debris cannot be directly deposited into the trucks, our crews meticulously clean up as necessary. After the site has been completely swept or raked, we finish the cleanup by using a high-powered roller magnet to collect any nails that remain on the ground. Following each and EVERY job, you can expect to see Tom making the final inspection to ensure the clean up meets or exceeds your expectations.
- SKILLED PROFESSIONALS: Factory certified crew leaders have been with us since we founded the company in 1993. They have successfully completed thousands of jobs on every type of roof and in every imaginable situation. You can rest assured that with our professional staff you are getting a quality roof.
- DEPENDABLE AND RELIABLE: You will not be forgotten after the completion of the job. If you have any questions or concerns, even years after the job is completed, we are very quick to respond. You are our next reference! When someone asks: “Who did your roof?” We want you to be proud to say: White’s Home Improvements, Inc.!